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Quality Manager II

Date: Jan 13, 2021

Location: Dallas, TX, US

Company: Dart Container

Manage quality in a large facility containing multiple, complex operations with 700+ employees, potentially spanning multiple buildings, with a focus on meeting Key Performance Indicators (KPI’s) for safety, quality, production, efficiency, and service.  
Day-to-Day Role:

  • Manage and promote practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet the company quality standards, and serve the needs of our customers.  
  • Take ownership and demonstrate leadership necessary to achieve goals specific to Safety, Quality, Service, Efficiency and Employee Development  
  • Monitor KPI’s anticipating and correcting trends which would compromise achievement of targets 
  • Lead by example to promote and encourage employees to strongly commit to safety and GMP (Good Manufacturing Practices) 
  • Formulate and maintain quality control objectives and coordinate objectives with manufacturing to maximize product reliability and minimize costs. 
  • Ensure the quality system is effectively implemented including all prerequisite programs (e.g. BRC, HACCP, product safety and security, traceability, pest control, etc.) and lead the development of “audit ready at any time” philosophy within the plant.  Plant lead for all audit activity.
  • Enforce corporate quality assurance (CQA) procedures and network with CQA and other plants to share best practices
  • Analyze nonconforming materials and complaint data to identify improvement opportunities.  
  • Exert leadership within the facility to ensure that teams and activities are identified to address root causes of failures.  Monitor the effectiveness of actions taken and initiate further action when previous actions are found ineffective.
  • Serve as technical expert and resource for quality assurance, process improvement tools, problem solving tools, material and new product trials
  • Ensure quality and product safety certifications are maintained (I.e. BRC, SFI)
  • Ensure customer complaints are investigated promptly and thoroughly and appropriate Corrective Action Responses are written and implemented.  Work with customers to ensure requirements are met and work with suppliers to resolve issues as needed.
  • Develop procedures, work instructions and visual standards as needed to drive improvement and ensure implementation
  • Assist in identifying and developing audit/inspection criteria which are effective in preventing or controlling deficient or problematic processes
  • Direct the work, plan and approve resources, quality project plans and schedules
  • Consult with company, third party agencies, and external customers regarding quality and product safety audits and certification inquiries and projects
  • Analyze technology trends, market demands, feasibility, costs, and customer demands that may affect quality
  • Understand, support and follow management expectations in alignment with company values
  • Plan, direct, supervise, and coordinate work activities of staff
  • Responsible for employee development, discipline, performance appraisals, and administration of policies 
  • Review staff levels to ensure they are adequate, and resources are effectively allocated to meet short- and long-term objectives\
  • Accountable for overall employee engagement, talent assessment and employee relations\
  • Make recommendations regarding staffing decisions

Core Skills and Qualifications:
The ideal candidate must possess all of the following:

  • Requires a Bachelor’s degree and five (5) years of quality-related experience demonstrating a progression of increased scope and responsibility
  • Five (5) years of supervisory experience with strong leadership and management skills
  • Demonstration of minimum proficiency with the English language in order to ensure effective new hire training and on-going communications about safety and quality issues.
  • Demonstrated mastery in quality methods, procedures, and processes
  • Displays strong interpersonal skills and is accessible and approachable 
  • Ability to utilize business sense and creativity to develop new ideas, approaches and solutions 
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
  • Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPoint 
  • Knowledge of business and management principles involved in planning, resource allocation, cost analysis and budgeting, people management, and leadership guidance 
  • Ability to utilize and train employees on technology, processes and procedures
  • Excellent verbal and written skills necessary in order to persuade and influence decision making of individuals, groups, or work teams, and to communicate difficult issues
  • Experience using various statistical and quality methodologies including but not limited to Statistical Process Control (SPC), Statistical Quality Control (SQC), 5S, 8D, Failure Mode and Effects Analysis (FMEA), Root Cause Analysis, Gage Rrepeatability and Reproducibility (R&R), and Design of Experiments (DOE)
  • Experience with Quality Management Systems (QMS) 
  • Math skills to include algebra and statistics
  • Advanced knowledge of products, materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of products
  • Ability to obtain and maintain formal certifications American Society of Quality Certified Engineer,

Preferred Skills and Qualifications:

  • Certified Quality Auditor, or Certified Quality Manager
  • ASQ certification
  • 6 Sigma Black Belt Certification
  • Experience in a manufacturing environment
  • Experience managing multi-shift or continuous operations
  • Paper converting, chemical/plastics processing and packaging industrial experience
  • Lean manufacturing experience

 

Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

 

If you experience difficulty applying online, you may call (833) 472-3278 or email us at HRConnect@dart.biz for assistance.

 

Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

 

https://www.dartcontainer.com/eeoaa/

 

If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (833) 472-3278 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.

 


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Manager, Lean Six Sigma, Quality Assurance, Business Process, Six Sigma Black Belt, Management, Technology