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HR/Payroll Data Specialist

Date: Feb 25, 2021

Location: Mason, MI, US

Company: Dart Container

Day-to-Day Role:

  • Serves as an escalation resource for Employee Service Center (ESC) and Employee Master Data (EMD) representatives when they are not able to resolve issues or questions
  • Completes detailed and/or more complex HR administrative tasks within employee timekeeping, unemployment and leave administration 
  • Responds to employees, former employees, and candidate’s inquiries in the ESC utilizing telephony and case management systems. Utilizes existing knowledge articles and job aids to ensure responses are accurate and up to date and to ensure excellent customer service. 
  • Acts as a subject matter expert, representing the ESC as needed to support other HR projects, training or initiatives.


Core Skills and Qualifications:
The ideal candidate must possess all of the following:

  • High school diploma or equivalent, Associates degree in business, human resources or related
  • One (1) year of human resources experience required; employee contact center environment experience preferred
  • One (1) year  of experience using HR systems, SAP/Success Factors preferred
  • Three (3) years’ work experience in timekeeping, unemployment and/or leave administration
  • Excellent customer service and interpersonal skills
  • Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
  • Excellent verbal and written communication skills necessary in order to convey clear and concise responses to inquiries
  • Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel and MS PowerPoint
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality
  • Ability to work on Saturdays as needed
  • Ability to travel up to 5% of the time domestically
  • Ability to obtain and maintain a valid driver’s license
  • Favorable motor vehicle report upon hire


Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.


If you experience difficulty applying online, you may call (833) 472-3278 or email us at HRConnect@dart.biz for assistance.


Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.




If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (833) 472-3278 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.


Nearest Major Market: Lansing

Job Segment: Database, ERP, SAP, Technology