International Business Process Manager

Date: May 9, 2019

Location: Mason, MI, US

Company: Dart Container

The International Business Process Manager is responsible for identifying, developing, and implementing processes and procedures to improve efficiency and effectiveness of administrative sales efforts in various international divisions, to oversee activities related to Order to Cash (OTC) system processes for the Intl Administrative Sales Department, and to produce and distribute mass communication correspondence and documents associated with Intl Administrative Sales functions.

Day-to-Day Role:

  • Work with business leads in conjunction with Business Process Administrators, to identify system enhancements and break/fix items to improve system processing, ultimately resulting in improved business practices and efficiencies. Activities will include planning and organizing meetings to advance project plans.
  • Develop and document efficient and thorough processes/procedures to support assigned activities.
  • Manage special projects to completion and implementation, and assist others in special project work, as needed.
  • Develop work plans and identify tasks, time line schedules, milestones, resources, etc. to meet desired end date for assigned projects.
  • Identify, document, and communicate any gaps in standard operating procedures and processes, and make recommendations, design, and implement methods/solutions to support continuous improvement.
  • Prepare and deliver status reports to related project teams.
  • Plan and send clear, complete, and concise communications to broad audiences explaining business process action plans.


Core Skills and Qualifications:

The ideal candidate must possess all of the following:

  • Requires one of the following:
    • Bachelor's degree 
    • Associate’s degree and two (2) years of project development experience
    • High school diploma or equivalent and five (5) years of project development experience
  • Excellent verbal and written skills in both Spanish and English in order to communicate intricate job-related processes and difficult issues to individuals, groups or work teams, as well as  to persuade and influence
  • Ability to think strategically and see how all parts of the process interact with the big picture
  • Ability to streamline processes, integrate, and associate pieces of information gathered from multiple sources and apply to projects
  • Ability to establish project plans, regularly monitor and track progress on work projects, and communicate with project partners
  • Experience working on projects involving the analysis of data and making recommendations based on findings
  • Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel and MS PowerPoint
  • Up to 5% domestic and International travel
  • Ability to obtain and maintain a valid driver’s license
  • Ability to obtain and maintain a passport

Preferred Skills and Qualifications:

  • Demonstrated project management experience
  • Experience developing written communications for broad audiences
  • Experience analyzing and improving business processes
  • Bachelor’s degree with an emphasis in Business or related field of study
  • One (1) year of experience working with an ERP system
  • SAP experience
  • Fluency in Portuguese, both verbal and written

Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.



If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at for assistance.


Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.


If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at Relay calls can be made by dialing 711 or the relay number for your state.



Nearest Major Market: Lansing

Job Segment: Business Process, ERP, Manager, SAP, Project Manager, Management, Technology

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