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MarTech Manager

Date: Jul 28, 2022

Location: Mason, MI, US

Company: Dart Container

Serve as MarTech stack manager for multiple marketing platforms, including Bloomreach (ECMS), Widen (DAM) Salsify (PIM), GDSN (PIM), Umbraco (CMS), Esko and future Marketing tools such as Marketing automation (ex: Pardot). Provide insight into system solutions through an extensive understanding of business operations and MarTech capabilities. Provide recommendations to business and IT to innovate and move the business forward.  Work closely with functional leaders and subject matter experts to identify, develop, and deploy new capabilities and improvements to existing business processes enabled by Martech platform capabilities.


Day-to-Day Role
•    Accountable for understanding MarTech capabilities and business operations to recommend and implement cross-functional improvements and solutions with an innovative mindset.
•    Collaborate with IT resources to deploy new functionality into production.
•    Define, document and refine user stories and business processes, especially for customer support and success.
•    Develop detailed business requirements and acceptance criteria for target improvements.
•    Effectively act as a liaison between business users, internal IT, vendors, and the application development teams.
•    Help to develop and maintain training programs associated with MarTech tools.
•    Keep abreast of new MarTech features and functionality, to provide recommendations for process improvements and technical updates. 
•    Lead team training and support change management for users of assigned technology.
•    May be requested to travel to Dart locations for communication and meetings.
•    Monitor and review system upgrades and releases to determine overall business impact, conduct regression testing and make recommendations for future enhancements/functionality
•    Support business users throughout Dart in the various platform tools and be a champion of success for MarTech support, adoption, and user training within the company.
•    Troubleshoot and mitigate system issues to lessen any impacts on business processes and functions
•    Understand areas for business improvement and prioritize and recommend system enhancements to support those.

 

Core Skills and Qualifications:
The ideal candidate must possess all of the following:
•    Requires one of the following:

  • Bachelor’s degree with an emphasis in computer science, web development, information systems or related field of study and two (2) years of system administration experience, OR 
  • Associate degree with an emphasis in computer science, web development, information systems or related field of study and four (4) years of system administrator experience, OR
  • High school diploma or equivalent and six (6) years of system administrator experience

•    Ability to collaborate with team members
•    Ability to create and generate complex presentations using PowerPoint and workflows using Visio
•    Ability to create reports containing graphs and other advanced functions
•    Ability to effectively present to an audience
•    Ability to identify issues, compare data, investigate, and resolve discrepancies
•    Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
•    Ability to maintain confidentiality
•    Ability to perform duties with minimal supervision
•    Ability to utilize business sense and creativity to develop new ideas and solutions
•    Excellent planning, organizational, and time management skills.
•    Excellent verbal and written skills necessary to communicate intricate job-related processes and procedures
•    Experience developing digital roadmaps
•    Experience with ADO and Backlog Boards 
•    Experience with Scrum/Agile and Waterfall project management methodologies
•    Microsoft Word skills to include the ability to create reports containing graphs and other intermediate functions (e.g., perform mail merge, insert table of contents) 
•    Microsoft Excel skills to include the ability to create and generate spreadsheets (e.g., formulas such as V-lookup, graphs, pivot tables)
•    Organizational skills including the ability to prioritize workload to meet deadlines
•    Proven analytical problem solver
•    Proven ability to lead the implementation and integration of new technologies and existing technologies
•    Strong attention to detail and accuracy
•    Three (3) years of experience working with marketing technology to contribute to branding and digital marketing efforts in a business setting
•    Two (2) years of supervisory experience
•    Two (2) years of experience working with diverse IT teams including working with Developers and Architects

•    Ability to obtain and maintain a valid driver’s license
•    Additional work hours including weekends and holidays as required
•    Requires a favorable motor vehicle report upon hire
•    Up to 5% domestic travel

Preferred Skills and Qualifications:
•    Experience with lean project management
•    Experience with ‘Salesforce’
•    Experience with SAP
•    Experience with SharePoint

 

Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

Dart Container is a drug-free workplace.  Candidates are subject to a drug test (excluding THC*/marijuana/cannabis) and background check at the time of offer.

*THC testing ONLY when such testing is required by law.

Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

https://www.dartcontainer.com/eeoaa/

If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.

If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.


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