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Senior IT Business Analyst

Date: Jan 8, 2022

Location: Mason, MI, US

Company: Dart Container

This team enjoys the flexibility of working from home on Mondays and Fridays!


At Dart, we strive to grow our company with people who are passionate about their work and excited to be part of a thriving, innovative company. If you are interested in becoming part of a company that is setting the Industry Standard of Excellence, investing in new technology, providing you exciting opportunities to drive your career and a dynamic work environment – working from home two days per week - then you’ve found your fit!


We are looking for a Go-Getter and a Multitasker to join our Content & Automation Services team as a Sr. IT Business Analyst. As part of this outstanding team, you will be supporting multiple areas of Dart's business as we roll out a new enterprise Content Services Platform - Hyland OnBase. Hyland is an industry leading Content Services Platform provider and has consistently been positioned highly in the Gartner Magic Quadrant for content services. Your self-motivation to lead and facilitate analysis of business requirements and processesidentify and resolve systems solutions and, develop best-practice business knowledge and support the business integration will help us meet our big picture goals!  


With a foundation built on honesty, integrity, teamwork and respect for the individual, we’ve created a workplace where people who share our values thrive. We also invest in providing an environment centered on safety, community, health and wellness. 


It only takes one application to be considered. See below for details and apply today! 


Day to Day Role:

  • Lead the gathering and analysis of business requirements and processes; define requirements, identify and resolve systems solutions
  • Write and execute test scenarios and scripts; ensure risks are mitigated or eliminated in partnership with the Security and Controls team
  • Develop and mentor others in best-practice business knowledge in order to support business integration into  SAP, Salesforce, Microsoft or other solution
  • Lead translation of conceptual user requirements into functional requirements in a clear manner that is comprehensible to all levels of users
  • Lead system configuration and support within SAP, Salesforce, Microsoft or other software, including custom and commercial off the shelf (COTS) programs; support the development of training content for business users and provide functional support to users
  • Lead design, development and support of reports, interfaces, conversions, enhancements, forms and workflow objects, working with development resources. Perform functional unit testing, string testing, integration and user acceptance testing 
  • Support portfolio and project management processes; estimate project work effort as needed
  • Create analysis and development documentation and Organizational Change Management (OCM) training materials
  • Provide coaching and mentoring to other team members
  • Maintain technical expertise, keeping current with evolving processes, systems, and technologies; share that knowledge with IT colleagues, business partners and management

Core Skills and Qualifications:

The ideal Sr IT Business Analyst candidate must possess all of the following:

  • Requires one of the following:
    • Bachelor’s degree with an emphasis in STEM fields preferred
    • Associate’s degree or equivalent and six (6) years of IT experience
    • High school diploma or equivalent and twelve (12) years of IT experience
  • Six (6) years of SAP, Salesforce, Microsoft or other technical analysis work experience in areas such as Order Management, Supply Chain, Marketing, Sales, Engineering or HR (experience with content services platforms is highly preferred)
  • Experience as an analyst working with content management systems, preferably Hyland OnBase
  • Multiple examples of experience with how to configure and apply SAP, Salesforce, Microsoft or other software solutions to solve business requirements in an implementation project
  • Excellent communication skills in order to clearly explain options and solutions to business partners
  • Demonstrated ability to effectively manage and execute multiple tasks, projects, and priorities
  • Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
  • Ability to travel up to 20% of the time domestically and internationally
  • Ability to obtain and maintain a valid driver’s license and passport
  • Favorable motor vehicle report upon hire
  • Additional work hours including weekends and holidays as required
  • Experience in mentoring other analysts, preferred


Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.


If you experience difficulty applying online, you may call (833) 472-3278 or email us at HRConnect@dart.biz for assistance.


Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.




If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (833) 472-3278 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.


Nearest Major Market: Lansing

Job Segment: ERP, Change Management, SAP, Business Analyst, Testing, Technology, Management