Quality Manager I

Date: Jul 8, 2024

Location: North Aurora, IL, US

Company: Dart Container

Are you a Leader? Do you drive change? Can you promote continuous improvement?


If so, Dart Container is seeking an industry-proven and detail-oriented Quality Manager to join the leadership team at our North Aurora, IL location! 


We are looking for you to serve as plant technical expert on quality assurance, process improvement tools, and problem solving. Overall, you will help us continue to achieve our goals and to remain the leader in setting the Industry Standard of Excellence.




Day-to-Day Role:

  • Manage and promote practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet the company quality standards, and serve the needs of our customers.
  • Take ownership and demonstrate leadership necessary to achieve goals specific to Safety, Quality, Service, Efficiency and Employee Development
  • Monitor KPI’s anticipating and correcting trends which would compromise achievement of targets
  • Lead by example to promote and encourage employees to strongly commit to safety and GMP (Good Manufacturing Practices)
  • Formulate and maintain quality control objectives and coordinate objectives with manufacturing to maximize product reliability and minimize costs.
  • Ensure the quality system is effectively implemented including all prerequisite programs (e.g. BRC, HACCP, product safety and security, traceability, pest control, etc.) and lead the development of “audit ready at any time” philosophy within the plant. Plant lead for all audit activity.
  • Enforce corporate quality assurance (CQA) procedures and network with CQA and other plants to share best practices
  • Analyze nonconforming materials and complaint data to identify improvement opportunities.
  • Exert leadership within the facility to ensure that teams and activities are identified to address root causes of failures. Monitor the effectiveness of actions taken and initiate further action when previous actions are found ineffective.
  • Serve as technical expert and resource for quality assurance, process improvement tools, problem solving tools, material and new product trials
  • Ensure quality and product safety certifications are maintained (I.e. BRC, SFI)
  • Ensure customer complaints are investigated promptly and thoroughly and appropriate Corrective Action Responses are written and implemented. Work with customers to ensure requirements are met and work with suppliers to resolve issues as needed.
  • Develop procedures, work instructions and visual standards as needed to drive improvement and ensure implementation
  • Assist in identifying and developing audit/inspection criteria which are effective in preventing or controlling deficient or problematic processes
  • Direct the work, plan and approve resources, quality project plans and schedules
  • Consult with company, third party agencies, and external customers regarding quality and product safety audits and certification inquiries and projects
  • Analyze technology trends, market demands, feasibility, costs, and customer demands that may affect quality
  • Understand, support and follow management expectations in alignment with company values 


Core Skills and Qualifications:
The ideal candidate must possess all of the following:

  • Requires a Bachelor’s degree and three (3) years of quality-related experience demonstrating a progression of increased scope and responsibility

  • Three (3) years of supervisory experience with strong leadership and management skills

  • Demonstration of minimum proficiency with the English language in order to ensure effective new hire training and on-going communications about safety and quality issues.
  • Demonstrated mastery in quality methods, procedures, and processes
  • Displays strong interpersonal skills and is accessible and approachable
  • Ability to utilize business sense and creativity to develop new ideas, approaches and solutions
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPoint
  • Knowledge of business and management principles involved in planning, resource allocation, cost analysis and budgeting, people management, and leadership guidance
  • Ability to utilize and train employees on technology, processes and procedures
  • Excellent verbal and written skills necessary in order to persuade and influence decision making of individuals, groups, or work teams, and to communicate difficult issues
  • Experience using various statistical and quality methodologies including but not limited to Statistical Process Control (SPC), Statistical Quality Control (SQC), 5S, 8D, Failure Mode and Effects Analysis (FMEA), Root Cause Analysis, Gage Rrepeatability and Reproducibility (R&R), and Design of Experiments (DOE)
  • Experience with Quality Management Systems (QMS)
  • Math skills to include algebra and statistics
  • Advanced knowledge of products, materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of products 


 Preferred Skills and Qualifications:

  • Ability to obtain and maintain formal certifications American Society of Quality Certified Engineer, Certified Quality Auditor, or Certified Quality Manager
  • ASQ certification
  • 6 Sigma Black Belt Certification
  • Experience in a manufacturing environment
  • Experience managing multi-shift or continuous operations
  • Paper converting, chemical/plastics processing and packaging industrial experience
  • Lean manufacturing experience 



Overview: Dart makes everyday products that give people the freedom to enjoy the food & drinks they love, wherever they are. From to-go containers and dinnerware to tamper-evident food packaging and even the red Solo cup, Dart products have been keeping people on the go and having fun for more than 50 years. Dart is a family-owned, family-focused company of 13,000 employees united by a shared set of values. Headquartered in Mason, MI, Dart has 30 locations in four countries.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

Dart Container is a drug-free workplace.  Candidates are subject to a drug test (excluding THC*/marijuana/cannabis) and background check at the time of offer.

*THC testing ONLY when such testing is required by law.

Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.


If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.

If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.

Job Segment: Six Sigma Black Belt, Lean Six Sigma, Quality Assurance, Business Process, Manager, Management, Technology